Our client is a leading home improvement company based in San Francisco, specializing in a range of services, from flooring to kitchen and bathroom remodeling. Despite their longstanding presence and comprehensive service offerings, they faced challenges optimizing their Google Ads campaigns, leading them to seek our expertise.
The client has an in-house marketing team that manages their day-to-day advertising and promotional activities. However, they recognize that external expertise in strategic advertising can provide valuable insights and optimizations that may not be readily apparent from within the organization.
The regional branch of a prominent home improvement company specializing in flooring services contacted us for a strategic advertising consultation to optimize their Google Ads performance. Within just one month of implementing our high-level strategy, content recommendations, and campaign setup changes, the client experienced a dramatic improvement in various metrics. These included increased click-through rates, higher conversion rates, and improved ad relevancy scores, all while reducing their overall spending. The client also gained the capability to manage their ads independently, thanks to our comprehensive training.
The client grappled with inefficient ad spend, low click-through rates, a drop in store visit conversions, and poor conversion metrics. Their advertising campaigns were not yielding the desired ROI, and they were missing out on potential business opportunities.
Improve advertising metrics, explicitly focusing on click-through rates, store visit conversion rates, and ROI.
Optimize their advertising strategy to improve these metrics without increasing the budget.
We began by auditing the client's Google Ads account to identify areas for improvement. Based on this audit, we formulated a high-level strategy and recommended changes to content and campaign setups. Some of these changes included:
Additionally, we provided training to enable clients to manage their ads independently, explaining all the changes made and the reasoning behind them.
The client saw significant improvements across all key metrics within just one month:

By refining audience targeting, re-aligning conversion goals to focus on physical store visits, and training the client's internal team, this strategic consultation yielded extraordinary results. In just one month, the client reduced ad spend while drastically lowering cost per store visit from $43.45 to $10.48. Ultimately, ROI increased from 8.15 to 37.93, demonstrating how targeted strategic adjustments and skill-building can dramatically enhance campaign performance and long-term business value.